At MuxTech Digital, we strive to deliver high-quality IT services tailored to your business needs. We value customer satisfaction and stand behind the quality of our work. However, due to the nature of digital services, we maintain a clear refund policy to ensure fairness and transparency for all parties.
MuxTech Digital offers IT services including, but not limited to, software development, website design, digital consulting, cloud solutions, and IT support. Refunds will only be considered under specific conditions as outlined below.
You may be eligible for a refund under the following conditions:
If you have made a payment but no services were delivered, and you notify us within 7 days of payment, you are eligible for a full refund.
If you cancel a project before any work has commenced, you are eligible for a full refund, minus any administrative or transaction fees.
If we fail to deliver the project within the mutually agreed timeline and fail to communicate a valid reason or extension, partial or full refunds may be considered.
Refunds will not be issued in the following situations:
In some cases, partial refunds may be granted depending on the level of work completed and expenses incurred.
To request a refund, please email us at [email protected]:
Our team will review your request and respond within 7 business days. If approved, refunds will be processed to your original payment method within 10 business days.
We strongly encourage customers to contact us directly for any issues. Most concerns can be resolved quickly through open communication. If a dispute arises, we will make every effort to resolve it amicably.
For questions regarding this Refund Policy, please contact us:
MuxTech Digital
Email: [email protected]
Phone: +97165119333
Website: https://www.muxtechdigital.com
Mux Tech Digital stands as the premier IT Solutions Company, offering a diverse range of top-notch services. Whether you seek unparalleled digital marketing solutions or bespoke software. We are your idealchoice.